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CCC Training Ahmedabad

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Operating System & Office Productivity Tools
  • Microsoft Windows XP/2003
  • MS Word 2003 including Advanced Features
  • MS Outlook 2003
  • File and Folder Management
  • Internet Familiarity, Usage and E-mail
  • Understanding Wide Area Network, Wireless LAN and connecting LAN to WAN
  • Information on Internet explorer usage and various options/settings available
  • Overview & usage of PDF
Troubleshooting, Installation and Best Practices
  • Understanding Storage devices
  • How to use a DVD/CD ROM and floppy
  • Burning a DVD/CD
  • Taking data on and from a flash drive, pen drive
  • Using data and resources from a Local Area Network
  • Using FTP for uploading and downloading of Data from the Internet
  • Information on scanner and scanner software usage/configuration
Installations
  • Installing basic software's like MS Office, etc.
  • CD Burning software (Nero etc.)
  • Installing or adding printers
  • Installing or adding Fonts
  • Installing sound drivers
  • Installing drivers for any new hardware
  • Installing new software and removing them using the control panel
Best Practices
  • Understanding patches, upgrades, versions and installing them
  • General Security Concepts (Covering orientation on the criticality of the password protection, guidelines on forming new passwords, guidelines on protection of the assigned accounts)
  • Disk cleanup
  • Regular updating of anti virus software
  • Scandisk
  • Backups in detail including the following:
    • Backup through Application
    • Backup through Utilities and Tools
    • Record Retention
Troubleshooting
  • Troubleshooting Tools
  • Troubleshooting Viruses
  • Troubleshooting Fundamentals
  • Problems that keep a computer from starting
  • Troubleshooting OS
  • Problems after a Computer Boots
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